Terms of service
Last updated: March 7, 2026
These Terms of Service govern your access to and use of this website and online store, as well as any purchases made through this store.
NZHANDICRAFT operates this website and online store to offer handcrafted products for sale to customers. NZHANDICRAFT is a registered trademark in the United States. This store is powered by Shopify. Certain payment processing and related order handling functions are carried out by Ukrainian Treasures Inc.
By visiting this website, placing an order, making a purchase, submitting personalization details, or otherwise using this online store, you agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, please do not use this website or place an order.
Any new website features, tools, or store functions that may be added in the future will also be subject to these Terms of Service. We may update these Terms of Service from time to time by posting a revised version on this page. Your continued use of the website after any such update constitutes acceptance of the revised Terms of Service.
1. Online Store Use
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given permission for any minor dependent to use this website under your supervision.
You may not use this website or our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in connection with your use of this website or any purchase made through it.
You must not transmit any viruses, malicious code, or harmful material, and you must not interfere with the website’s security, performance, or functionality.
2. Products, Orders, and Availability
Certain products may be available exclusively online through this website. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or refuse or cancel orders at our discretion, including where an order appears unusual, fraudulent, unauthorized, or intended for resale.
We make every reasonable effort to display product descriptions, images, finishes, and colors as accurately as possible. However, we cannot guarantee that your device or monitor will display colors or details exactly as they appear in real life.
We reserve the right to change product descriptions, product availability, and pricing at any time without prior notice.
Any offer for any product made on this website is void where prohibited by law.
Returns, exchanges, and related questions are subject to our applicable Return Policy.
3. Personalized Products
If you submit names, dates, logos, artwork, photographs, text, or other materials for personalization, you are responsible for ensuring that you have the necessary rights and permissions to use and submit those materials.
You agree not to submit any material that is unlawful, defamatory, infringing, offensive, or otherwise inappropriate. We reserve the right to refuse any personalization request that, in our judgment, violates these Terms of Service, infringes the rights of another person, or is otherwise unsuitable.
You are responsible for reviewing and confirming all personalization details before completing your order. We are not responsible for mistakes provided by the customer in submitted names, dates, text, files, or other personalization details.
4. Pricing and Payment
Prices for our products are subject to change without notice. We reserve the right to correct pricing errors, cancel orders affected by such errors, and update product information at any time.
Payments are processed by third-party payment processors, including Authorize.net and PayPal, acting on behalf of Ukrainian Treasures Inc. We do not store your full payment card details on our own servers.
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases made through our store.
5. Order Handling and Parcel Handover
We prepare and handle customer orders and hand over prepared parcels to third-party carriers for delivery.
We do not provide postal, courier, transportation, shipping, or delivery activities ourselves. Delivery is carried out by third-party carriers such as Ukrposhta, FedEx, USPS, DHL, Royal Mail, GLS, or other applicable carriers.
6. Accuracy of Website Information
We are not responsible if information made available on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources where appropriate.
This website may contain certain historical information. Historical information is provided for reference only and may not be current. We reserve the right to modify website content at any time, but we are under no obligation to update any information except as required by applicable law.
7. Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
In the event that we change or cancel an order, we may attempt to notify you by using the email address, billing address, or phone number provided at the time the order was made.
You agree to maintain accurate and up-to-date account and purchase information so that we can complete transactions and contact you when needed.
8. Optional Tools and Third-Party Links
We may provide access to third-party tools, integrations, or links that we do not monitor, control, or manage. Your use of any optional third-party tool or third-party website is entirely at your own risk and subject to the terms and policies of the relevant third party.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites or third-party tools, and we do not assume any liability or responsibility for them.
9. Comments, Reviews, and Other Submissions
If you send us reviews, comments, suggestions, creative ideas, proposals, or other materials, whether online, by email, or otherwise, you agree that we may use, edit, publish, translate, and distribute such submissions in any medium, without obligation to maintain them in confidence, pay compensation, or respond.
You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or malicious content.
You are solely responsible for the submissions you provide and for their accuracy.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally there may be information on this website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or transit estimates.
We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after an order has been submitted.
12. Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using this website or its content:
- for any unlawful purpose;
- to violate any applicable laws, regulations, or rules;
- to infringe our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit viruses, malware, or other malicious code;
- to collect or track the personal information of others without authorization;
- to spam, phish, scrape, crawl, or interfere with the operation or security of the website;
- for any obscene, abusive, or immoral purpose.
We reserve the right to terminate or restrict your access to the website if you violate any of these prohibited uses.
13. Disclaimer of Warranties
To the maximum extent permitted by law, this website, its content, and all products offered through the store are provided on an “as is” and “as available” basis, except as expressly stated by us in writing.
We do not guarantee that your use of the website will be uninterrupted, timely, secure, or error-free, or that defects will always be corrected.
Nothing in these Terms of Service excludes or limits any mandatory consumer rights or statutory guarantees that cannot be excluded under applicable law.
14. Limitation of Liability
To the fullest extent permitted by law, NZHANDICRAFT, Ukrainian Treasures Inc, and our directors, officers, employees, agents, contractors, suppliers, licensors, and affiliated parties shall not be liable for any direct, indirect, incidental, punitive, special, or consequential loss or damage arising from your use of this website, your inability to use this website, your reliance on any website content, or your purchase or use of any product obtained through this store.
Where liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless NZHANDICRAFT, Ukrainian Treasures Inc, and our directors, officers, employees, agents, contractors, licensors, suppliers, and affiliated parties from any claim, demand, loss, liability, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.
16. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.
17. Termination
These Terms of Service remain effective unless and until terminated by either you or us. You may stop using the website at any time. We may terminate or restrict your access to the website or cancel orders at any time if, in our judgment, you have violated these Terms of Service or applicable law.
The obligations and liabilities of the parties arising before termination shall survive termination where their nature requires survival.
18. Entire Agreement
These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement between you and us regarding your use of this website and your purchases from this online store, and supersede any prior or contemporaneous communications, proposals, or agreements, whether oral or written, relating to the same subject matter.
19. Governing Law
These Terms of Service and any dispute arising out of or relating to your use of this website or purchases made through this store shall be governed by and construed in accordance with the laws of Ukraine, without prejudice to any mandatory consumer protection rights that may apply under the laws of your country of residence.
20. Changes to These Terms of Service
You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to this website. It is your responsibility to check this page periodically for changes.
21. Contact Information
Questions about these Terms of Service should be sent to us at service@nzhandicraft.com.